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We at NitroHouse do our best to make sure you receive the exact merchandise you order in a timely manner. If for any reason you are not satisfied with your purchase we will accept returns within 14 days of the date of purchase under the following guidelines.

Returned merchandise must in New and Unused condition and in its original packaging.

No returns on used or opened items.

Return credit must be issued in the manner of the original payment (returns of credit card orders will only be refunded to the credit card account of the original purchase).

Customers are responsible for shipping on all returns. You must take care in packaging so we receive the packages in undamaged condition.

Returns are subject to a 10% restocking fee unless store credit is requested.

Returns on orders paid by COD are eligible for store credit only.

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